Shipping Policy

At Design X Promotions Inc. our goal is to offer you the best shipping options, no matter where you live.

We deliver to customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

Processing Time: Order verification, customizing your item, quality check and packaging.
All orders of in stock items are dispatched within 2 - 3 days after the order is placed.
Larger custom orders which require a proofing process including things like design work, digitizing, ordering blank items, email confirmation etc. are generally shipped within 2-3 weeks. Faster service may be available. Give us a call and we will assess.

Shipping Time: This refers to the time it takes for items to be shipped from our warehouse to the destination. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination within North America, but can take longer from time to time depending on things like customs. International delivery usually takes about 15–30 business days.